Protect your account! We will never call you and ask for your username, password or PIN number. NEVER share these important account details with anyone. When in doubt, hang up and call us directly at 888.874.2489.
Hometown support is a click away
No matter where life takes you, a banker is easily accessible from your computer or phone. Simply find the bubble in the bottom-right portion of your screen to live chat a Tri City banker!
Live Chat
Not a convenient time to call? No problem! Use our chat feature to receive a quick response on-screen. For specific questions, a banker may ask to verify your identity via audio to ensure account security.
Voice Call
It's convenient to have a team of talented bankers ready and willing to help! Simply use our audio feature to make an online call directly to Tri City from your device's microphone.
Co-Browsing
Need help on our website? Your hometown team offers on-screen and navigation assistance. With your permission, we will view your screen and show you where to click.
the choice is yours
Ask for help from a Tri City banker in a way that works best for you! Look for the "Let's chat!" bubble in the bottom-right of your screen and select your preferred contact method. Not sure which option to choose? No worries, our local team can seamlessly switch you to another channel, without having to reconnect.
