Protect your account! We will never call you and ask for your username, password or PIN number. NEVER share these important account details with anyone. When in doubt, hang up and call us directly at 888.874.2489.

Debit Cards

Convenience in the Palm of Your Hand

Tri City’s debit cards let you pay quickly and securely when your card has the contactless indicator. Alerts and controls make our cards even more helpful, plus you can make free withdrawals at any Tri City National Bank ATM.

To request a debit card for your checking or savings account, call 414-874-2489 or visit your local branch.

Lost or Stolen Debit Card

To report a missing debit card or ATM card, please call 800-236-2442 immediately.    

Request a New Card

To order a new card, please contact us:

  • Call 888-TRI-CITY (888-874-2489) Monday through Friday from 8:30 a.m. to 6:00 p.m. or 8:30 a.m. to 2:00 p.m. on Saturday.
  • Stop by your local branch.

Travel Notification

Transactions made outside your typical geographical area are sometimes identified as suspicious. Please let us know if you plan to travel out of the area and use your debit card. That way, we won’t inconvenience you by temporarily blocking your card.

To notify us of your travels, please contact us:

  • Call 888-TRI-CITY (888-874-2489) Monday through Friday from 8:30 a.m. to 6:00 p.m. or 8:30 a.m. to 2:00 p.m. on Saturday.
  • Stop by any of our branches.

Fraud Protection

To help protect your account from fraud, Tri City National Bank monitors your debit card for suspicious activity 24 hours a day, 7 days a week. If suspicious activity is identified on your card, you will be contacted by telephone to verify if the transaction is fraudulent or not. A temporary block will be placed on your card if we are unable to reach you. If the transaction is verified as fraudulent, your card will be closed immediately.

Debit Card Controls

Debit card controls let you limit where and how your card is used. You can enable or disable these features at any time in your mobile app by navigating to More > Card Controls.1

  • Add or remove cards.
  • Enable or disable cards.
  • Turn on or off location controls.
  • Limit transaction types.
  • Limit merchant types.
  • Set threshold amounts.

Debit Card Alerts

Debit card alerts notify you about the usage of your card. You can enable or disable these features at any time in your mobile app by navigating to More > Alerts.1

  • Set alerts by merchant type.
  • Set alerts by transaction type.
  • Enable or disable international transactions.
  • Set alerts by a specific threshold.

Debit Card FAQ

How long does it take to receive my debit card after I apply?

Generally, you will receive your debit card within two weeks after your application has been processed.

How much money can I get when using my PIN (ATM or POS)?²

  • ATM: $500 per 24-hour period (12:00 a.m. – 12:00 a.m.)
  • Point of sale (POS): $1,250 per 24-hour period (12:00 a.m. – 12:00 a.m.)

You are also limited to 10 PIN-based transactions per 24-hour period

How much money can I get when using my signature (POS)?²

$3,500 per 24-hour period (12:00 a.m. – 12:00 a.m.)

How are debit card purchases debited from my account?

At the time of purchase, the amount will be immediately deducted from your checking account available balance.

What do I do if my debit card or ATM card is lost or stolen?

If you believe your ATM or debit card or PIN has been lost or stolen, immediately call:

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